Terms and Conditions

  1. Fire Fly Hobbies is a business in the Hobby Retail industry that specializes in Radio Control Models.
  2. Delivery policy Subject to availability and receipt of payment, requests will be processed within 1-3 days and delivery confirmed by way of Courier.
  3. South Africa only. The offering on this website is available to South African clients only.
  4. Return and Refunds policy – please see the Shipping and Returns page.
  5. Customer Privacy policy Fire Fly Hobbies shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation. also see our Privacy notice in the Information Side Bar.
  6. Payment options accepted Payment may be made via Visa and MasterCard.
  7. Card acquiring and security Card transactions will be acquired for Fire Fly Hobbies via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
  8. Customer details separate from card details Customer details will be stored by Fire Fly Hobbies separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
  9. Merchant Outlet country and transaction currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
  10. Fire Fly Hobbies takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
  11. Country of domicile This website is governed by the laws of South Africa and Fire Fly Hobbies chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature Shop 11, Oudewerf. Galloway Street. Sybrand van Niekerk Park. Meyerton. Gauteng. South Africa.
  12. Fire Fly Hobbies may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  13. This website is run by Fire Fly Hobbies cc. Based in South Africa trading as Fire Fly Hobbies and with registration number 2007/073369/23 and Wouter van Wyk (owner).
  14. Fire Fly Hobbies Contact Details (also see Contact us page)
    Physical Address: Shop 11, Oudewerf. Galloway Street. Sybrand van Niekerk Park, Meyerton
    Email: info@fireflyhobbies.co.za
    Telephone: 016 362 0500 / 062 639 4388
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